General
The following are terms of a legal agreement between you and AB4D d.o.o.
By accessing, browsing and/or using this web site, you acknowledge that you have
read, understood, and agree, to be bound by these terms and to comply with all applicable
laws and regulations. If you do not agree to these terms, do not use this web site.
Information on this Web site may contain technical inaccuracies or typographical
errors. Information may be changed or updated without notice. We may also make improvements
and/or changes in the products and/or the programs described in this information
at any time without notice.
We assume no responsibility regarding the accuracy of the information that is provided
by us and use of such information is at the recipient's own risk. We provide no
assurances that any reported problems may be resolved with the use of any information
that we provide.
By sending us any information or material, you grant us an unrestricted, irrevocable
license to use, reproduce, perform and modify those materials or information, and
you also agree that we are free to use any ideas, concepts, know-how or techniques
that you send us for any purpose. Please review our
Privacy Policy for more details.
We make no representations whatsoever about any other Web site which you may access
through this one. A link to any other Web site does not mean that we endorses or
accepts any responsibility for the content, or the use, of such Web site. It is
up to you to take precautions to ensure that whatever you select for your use is
free of such items as viruses, worms, trojan horses and other items of a destructive
nature.
Purchase
VAT:
Since AB4D d.o.o. is a Slovenian company, we are required to charge VAT for
all orders to member countries within the EU, according to EU regulations. Because
the orders are placed over the Internet, the VAT amount is determined by the buyer's country of origin.
VAT charges for sales to VAT registered European businesses are 'zero-rated' for
export provided that you provide a valid VAT registration number. Please note that
'zero-rating' only applies for export sales, so Slovenian VAT registered businesses
cannot zero-rate the VAT.
Transactions where no VAT Registration Number is provided or the VAT number is invalid
will include VAT charges at the rate used in the buyer's country.
VAT is charged according to the country specified in your billing address and whether
you supply a valid EU VAT number in the Registration form.
It works like this:
- If you are outside the EU, you do not pay VAT.
- If you are in Slovenia, you pay Slovenian VAT at 22%.
- If you are in the EU but outside Slovenia and do not provide a VAT number, you pay
VAT at the rate used in your country.
- If you are in the EU but outside Slovenia and provide a valid VAT number, you do
not pay VAT.
The VAT Number is verified by online EU VAT validation server (VIES).
PAYMENT and INVOICING:
Unless agreed upon by both parties all services are paid upfront and in full. A
link to a printable invoice in English language is provided in an email send when
the purchase is complete. All the invoices can be also accessed on the Users Account
page.
DELIVERY:
All our software products are delivered as electronic download. Therefore they are
free of shipping costs.
After the purchase process is complete, the customer gets an email with license
keys and other information on how to download and install the commercial version.
When a source code is purchased a link to an encrypted zip file and a password are
provided in the email. On first purchase a new User Account is created for the customer.
The login details are send to the customers email address. On the Users Account
page customer can access all the information regarding the purchased products: invoices,
download links, license keys and expiration date of the updates.
When using third party web sites to process the payment, an email with license keys
and other relevant information is usually send almost immediately after completing
the payment. When using direct money transfer, the email with license keys and other
relevant information is send to the customer when we receive the money to our bank
account. This process can take a few days.
REFUNDS:
To prevent problems with refunds all our products can be evaluated for 60 days.
On request the evaluation period can be extended. When having questions about differences
between evaluation and commercial version please do not hesitate to contact us on
our forum or directly with using the Contact us link at the bottom of the web page.
We try our best so potential customers can thoroughly test our products before purchasing
them. Therefore all the purchases are final and we do not give full or partial refunds
except in the following cases:
- The evaluation version worked correctly, but the commercial version malfunctions
during installation or post-installation procedures and the technical support had
enough time to try to fix any of the issues. The issue is reported within 30 days
from getting the commercial version.
- Other significant and relevant reasons for a refund are provided (reviewed
by our customer support representatives).
For example in case converter library or converter application is purchased, customer
is not eligible to get a refund if after the purchase, a file that is not converted
correctly and was not previously tested with an evaluation version is found. However
we try to improve the converters all the time. Therefore please send us the file
that is not working correctly and we will try to improve the library and if possible
send you a pre-release version or try to include the improvement into the next official
release.
Disclaimer
IN NO EVENT WILL AB4D d.o.o. BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT,
SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE, OR ON ANY OTHER
HYPER LINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS
INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM
OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Limitations Of Liability
ALL INFORMATION IS PROVIDED BY AB4D d.o.o. ON AN "AS IS" BASIS ONLY. WE
PROVIDE NO REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NONINFRINGEMENT.
We may at any time revise these terms by updating this posting. By using this web
site, you agree to be bound by any such revisions and should therefore periodically
visit this page to determine the then current terms to which you are bound.
1st December 2010
AB4D d.o.o.
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